Track a package

How to Track Your Package We know how exciting it is to await your Babies Touch order! To help you stay updated, we’ve made it easy to track your package every step of the way. Follow the instructions below to see the current status and estimated delivery date of your order.

1. Check Your Email for Tracking Information

After your order has shipped, you’ll receive a confirmation email containing your tracking number.
This email will also provide a link to the tracking page where you can follow your package’s journey.

2. Track Your Order Through Your Babies Touch Account

If you have a Babies Touch account, you can track your order directly from your account dashboard:

Log in to your Babies Touch account.
Go to My Orders under your account settings.
Find the order you want to track and click on Track Order to view the latest updates and estimated delivery date.

1. Check Your Email for Tracking Information
- After your order has shipped, you’ll receive a confirmation email containing your tracking number.
- This email will also provide a link to the tracking page where you can follow your package’s journey.
2. Track Your Order Through Your Babies Touch Account
If you have a Babies Touch account, you can track your order directly from your account dashboard:
1. Log in to your Babies Touch account.
2. Go to My Orders under your account settings.
3. Find the order you want to track and click on Track Order to view the latest updates and estimated delivery date.

4. Contact Our Customer Support Team

If you’re unable to track your package or have questions about its status:

Email Us: Send a message to support@babiestouch.com with your order number.
Call Us: You can also reach us at +234 7078650833 for help with tracking.

Frequently Asked Questions

Q: When will I receive my tracking number?
A: Tracking numbers are sent via email once your order has been shipped. Please allow up to 24 hours after shipping for tracking details to update.

Q: Why isn’t my tracking information showing up?
A: Tracking information may take up to 24–48 hours to appear. If you don’t see any updates, please check back later or contact our support team.

Q: What should I do if my package is delayed?
A: Delivery times may vary due to carrier delays. If your package hasn’t arrived within the estimated timeframe, feel free to reach out to our support team for assistance.